Neighbors Helping Neighbors, Inc. 


Meeting the needs of

individuals & families

having food 


Improving the 

health & well-being

of our communities

Educating & advocating

about the issues of 

hunger in our communities

News and Upcoming Events (click on links for more details)




Many thanks to the organizations that help us with our mission.

 Food Bank of Western Mass 

Pioneer Valley United Way 

Bag the Community

Big Y Supermarkets

Cumberland Farms Stores


Go Team

*** IMPORTANT NOTICE!  Change to Wednesday Winter Hours! ***


To care for our volunteers and to continue to safely serve our customers outside, through the cold winter months, we are changing our Wednesday evening hours.

  • Effective Wednesday, November 25, 2020, the day before Thanksgiving, we are closing the evening shift.

  • Starting Wednesday, December 2, 2020,  the week after Thanksgiving,  we will extend our Wednesday afternoon hours to 5:30 PM.

We anticipate this change will stay in place until Spring. 

New Winter Hours:

  • Wednesday 12:30 PM - 5:30 PM

  • Saturday 10 AM - Noon

(Starting Wednesday, December 2, 2020, and NO evening shift Wednesday, November 25, 2020)

If this change to the Wednesday evening shift will make it difficult for you to get you orders, please contact us immediately at, thank you.

Information for the Neighbors Helping Neighbors, Inc community on our response to COVID-19 Last updated 6/14/2020

Our pledge:   We are connecting with public health officials, local and state legislators, and the Food Bank of Western Mass in order to be as responsive as possible to the constantly changing conditions. We will remain alert and keep our community as informed as possible.

Our goal:   It is our aim to remain open and to be able to meet our communities’ food needs as well as we can, while also being considerate of the public health crisis of this pandemic. In order to have the least amount of impact on the community, we ask that you please stay home if you or anyone in your household are sick, and that all who enter the pantry practice these essential health safety measures:

  •  Be sure to cover coughs and sneezes with a tissue (best) or elbow, rather than with your hands. Again, if you’re sick, and not just sneezing because of an allergy, please do not enter the building.

  •  Help us maintain safety by spacing yourself away from others (in line or in the building) rather than crowding, as much as you can. Please remember that illnesses can be carried without symptoms, so social distance can cut down on transmission.


Information for customers:

  • Currently, the pantry remains open during our regular business hours.

  • If your family has children who will not be getting free or reduced-price meals during school closures, you will be offered separate (extra) bags for your children.

  • If you are sick or not able to come to the pantry, you are welcome to send a healthy friend or relative to get food for you.

  • If you need to avoid visiting the pantry because you or someone with you is sick or immune-compromised, please call us. We will try to meet your food needs safely and flexibly.

  • If you are hungry or concerned about meeting your family’s food needs, let us know. We are here to help you.

Information for volunteers:   We have increased our attention on disinfecting surfaces such door handles, light switches, tables, and other high-use spaces. We have suspended certain practices where contact can reasonably be limited:

  • We are temporarily stopping the practice of having customers sign in for USDA foods.


Also informed by best practices, we repeat the advice to wash hands thoroughly and regularly with soap and water, and we encourage you to do so as often as you need to while you’re volunteering. It is also important to not touch your face, in order to stop transmission of any illnesses.

Please join us in following the health precautions defined above, and by taking care of your own needs.

Information for donors and other concerned community members:   We are so appreciative to those who are responding to this pandemic with an outpouring of generosity. Here are some answers to the most common questions:

How can I help?   What we most need right now are financial donations. In response to school and school meals closing, we will be serving more customers than before. We believe the community will sustain our work financially so that we can meet this need.  Please help us by making a financial donation right here on Facebook.  

Can I volunteer? Do you need hands-on help?   Yes, we need people to deliver groceries to homes in Granby and South Hadley. If you would like to volunteer, please email or call to inquire. Please be patient with us as we deal with the situation.
Can I volunteer without being at the pantry?   Yes, if you are on social media and want to like and share our Facebook posts within your network, that helps us get our message out.

Thank you!   Together, as one community, we can thrive and come back stronger.